The player's requesting a refund of deposit as it was a 3rd party payment. The complaint was closed as the player stopped responding.

The player from Germany deposited money into ninecasino using her husband's account, which resulted in a warning. Despite this, she was allowed to continue playing and activating bonuses.

The player from Kuwait has been blocked after accumulating winnings due to having an active self-exclusion in a sister casino. The player later confirmed that the deposit refund was processed successfully, therefore we marked this complaint as resolved.

The player from the Netherlands had trouble withdrawing funds from the online casino. Her account was closed after she won €10,000, and the casino cited restrictions on Dutch players.

Казино. Казино Пин Ап – сотни игр, джек-поты равным образом например далее.

Повышенные кэфы. Раз в неделю букмекер отбирает список событий, перманентно которые дает повышенные коэффициенты.

Thanks for the awesome review, dear ! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Линия по ставкам – достаточно широкая, коэффициенты тоже радуют (по крайней мере – перманентно ТОПовые события).

When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

The player from Quebec faced difficulties finalizing account verification to withdraw funds from a casino. The casino had asked for a statement from the "Interac" account, which the player insisted was impossible, as Interac is an intermediary service and does not provide statements.

So zero chance for verification. This is mopping. Never play at this casino unless they are verified in advance, they won't pay! It's all about a profit after depositing EUR 20.00! That says a lot, but not a lot of good!

The player from Portugal had lodged a withdrawal request five days prior and had provided all necessary documents but had not received any response. The disputed amount had been 540€. The player had indicated that the withdrawal request had been made at the same time as a self-exclusion request. After no progress had been made, we had transferred the complaint to another team member who had contacted the casino.

The player confirmed that the casino had eventually paid out her winnings. However, she had expressed dissatisfaction with the casino's failure клик to adhere to their stated timelines. We marked the complaint as resolved.

The player from Germany has requested withdrawals almost two weeks ago. They haven’t been received yet. Player’s complaint has been resolved successfully.